Corporate Brand Experience as a New Construct and Its Effects on Employees’ Corporate Brand Pride and Brand-Supporting Behaviours
نویسندگان
چکیده
Employee corporate brand experience is conceptualised as any contact employees have with a along the wide range of touch-points. To investigate this topic, paper provides two studies. In Study 1 (n = 195), an employee scale for direct and indirect experiences (DCBEs ICBEs, respectively) has been developed validated. doing so, shows that these scales are distinct from existing measures in consumer organisational behaviour research. 2 investigates how different types generate pride turn into champions. A multivariate data analysis technique (partial least squares) used to analyse 283 Germany. By building on advancing assumptions affective events theory, only ICBEs trigger emotional attitudinal affect brand-supporting behaviours.
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ژورنال
عنوان ژورنال: International journal of business and management
سال: 2022
ISSN: ['2336-2197']
DOI: https://doi.org/10.5539/ijbm.v17n3p39